Contact Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to flag feedback on a review? This page explains how to reach the beesbakery.co.uk team and what we can actually help with.
How to reach us
The quickest way to contact us is by email at [email protected]. Send us as much detail as you can — which casino or page you're asking about, and what you'd like us to look at — and we'll get back to you as soon as we're able to.
We read every message that comes in, though as an independent research and comparison site we can't always reply instantly. If your query is urgent, particularly anything involving money already deposited or an active account issue with a casino, contact that operator's own support team directly — we're not able to intervene in individual account disputes.
What we can help with
- Corrections or updates to information in our reviews of brands such as Betmica, Kikibet, Betninja and the other operators listed on the site
- Questions about how we assess and rank casinos not on GAMSTOP
- Feedback on the accuracy of a bonus offer, wagering condition, or payment detail we've published
- General suggestions for improving the site or covering something we've missed
What we can't help with
We're a comparison and information resource, not a casino operator, payment processor or regulator. That means we're not in a position to:
- Process withdrawals, deposits, refunds or account verification on behalf of any casino
- Resolve disputes between you and an operator
- Provide financial, legal or gambling addiction counselling advice
If you're concerned about your own gambling habits or those of someone close to you, our Responsible Gambling page has practical information on support options and self-management tools, regardless of whether you're registered with GAMSTOP or not.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. If you're weighing up which operator suits you, our full rundown of non GamStop casinos in the UK covers current offers, game libraries and payment options in detail. If you'd like to know more about who compiles our research and how the site is run, that's covered on our About Us page, and our Terms and Conditions set out the rules for using the site itself.
A note on accuracy
Online casinos change their offers, terms and licensing details fairly often. If you notice something on the site that looks out of date — a bonus that's expired, a payment method that's no longer offered, or a detail about an operator that's changed — we genuinely want to know. Flagging it helps us keep the information reliable for the next reader doing the same research you are.
Reminder for all readers
Everything on beesbakery.co.uk is intended for adults aged 18 and over. If you're contacting us with a review request, a partnership enquiry, or press-related question, please say so clearly in your message so we can route it appropriately.